Full Time Culinary Lead

Nov 22  |  Sur La Table

Number of Positions: 1

Hours: 40

Email Contact: emcalmont@cscshared.com

Key Responsibilities:

•  Models and directs employees to ensure customer service standards are met.
• Delivers and holds employees accountable for an exceptional cooking class experience at every class using recipes and game plans provided.
• Contributes to an environment where employees are informed and capable by supporting and/or delivering training for all employees.
• Maintains proper storage, prep and service procedures and maintains all equipment and workspaces to ensure sanitary conditions.
• Ensures all food items are cooked and served at the correct temperature.
• Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.
•  Provides coaching in the moment and performance feedback to culinary employees.
•  Seeks opportunities to increase cooking class and retail sales and directs culinary employees to execute sales plans.
• Anticipates and solves problems by taking decisive action, follows up with the Resident Chef.
• Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
• Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data.
•  Appropriately partners with Resident Chef, HQ Culinary Team, Human Resources and other departments as needed or necessary.
• Demonstrate exceptional verbal and written communication skills with employees, customers, field management and corporate office.
• Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy.
• May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks.
• Additional responsibilities as assigned by Resident Chef.