PT Chef Instructor – Pastry

Nov 22  |  Sur La Table

Number of Positions: 2

Hours: 20

Email Contact: emcalmont@cscshared.com

Key Responsibilities:

•  Models and directs employees to ensure customer service standards are met.
• Delivers an exceptional cooking class experience at every class using recipes and game plans provided.
• Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
• Ensures high standards of sanitation and cleanliness are maintained throughout the experience. Keeps work area and guest areas clean and organized.
• Ensures all food items are cooked and served at the correct temperature and under sanitary conditions.
• Works as a part of a high-performing team to achieve store’s sales plan. Strives to achieve individual and/or class sales goals.
• Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.
• Provides coaching in the moment and performance feedback to Kitchen Assistants and communicates performance issues directly to the Resident Chef.
• Seeks opportunities to increase cooking class and retail sales.
• Records time worked, accurately and according to SLT policy.
•  Anticipates and solves problems by taking decisive action, follows up with Resident Chef.
•  Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.
•  May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks.
   Additional responsibilities as assigned by Resident Chef.

Job Requirements:

• 1-2 Years kitchen operations experience.
• Culinary degree in Pastry or equivalent experience considered in lieu of degree.
• Demonstrated successful teaching and training experience.
• Proven ability to drive sales and motivate teams.
•  Proven communication skills.

Special Requirements:

• Valid Food Handlers and/or Food Manager Certification
• Must be at least 21 years old
• Familiarity with MS Office Suite (Word, Excel, Outlook).