muse (sales associate)

Oct 21  |  kate spade new york

General Purpose of Position: A Muse is someone who asks our guests attention-grabbing questions, strikes up memorable conversation and who reaches out to our guests in the most delightful ways. A Muse takes our guests on a journey using the muse moves and our guest experience tools; transforming the traditional sales experience into a long-term relationship.



  • Give our guests the warmest welcome, always exuding confidence and proper etiquette.
  • Able to develop long-term relationships with our guests by asking the most interesting questions, dancing the muse moves, suggesting outreach events ideas.

Team building:

  • Demonstrate ability to work as part of a team atmosphere.
  • Able to receive and give feedback in an honest and genuine manner.
  • Celebrate fellow muse’s successes.

Styling and Curating:

  • Know and be able to communicate the kate spade new york aesthetic.
  • Ability to story tell and use product knowledge to connect with our guests.
  • Lead and inspire with your own impeccable style, always bringing your best look to work.
  • Have the ability to spot and talk about products.
  • Continuously work to keep the stockroom and shop spotless.

Business Smarts:

  • Understand the product landscape across all merchandise categories.
  • Ability to multitask like a pro, from operational tasks or cleaning the shop floor to processing POS transactions (a dull moment is hard to come by).
  • Share ideas and feedback with the team.

Skills and Abilities Required:

  • Professional selling skills and exceptional interpersonal skills
  • Prior luxury goods experience preferred
  • Proactive ability to multi-task and prioritize

Physical Requirements:

  • Available to work store schedule, as needed, including evenings and weekends
  • Standing for extended periods of time
  • Able to safely lift boxes up to 40 pounds
  • Comfortable climbing ladders
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