Full-Time Department Supervisor

Sep 23  |  Anthropologie

Title: Full-Time Department Supervisor

Number of Positions: 1

Contact: str489@anthropologie.com

How to Apply: https://www.anthropologie.com/help/careers – search job openings in Madison, WI

 

KEY RESPONSIBILITIES:

A Department Supervisor contributes to a profitable and customer-centric environment through development of a team and support of department responsibilities. They support selling/operations of their department and gains proficiencies in total store operations, the life cycle of product, and managing the customer experience.

SKILLS:

Customer Connection

Cultivates an environment of genuine customer connection

Demonstrates extraordinary service, leading by example on the sales floor

 Facilitates an energized pace and positive service environment

Acts as a brand ambassador reflective of the company values and aesthetic

Supports the store to drive selling and service to achieve weekly goals

Engages with local community via events and social media platforms 

 

Leadership

Possesses strong written and verbal communication skills, strong assessment and decision-making skills

Is an entrepreneur, takes smart risks with measurable results

Provides global and department insight in relationship to the customer experience to the leadership team

Participates in ongoing staff education through sharing of product knowledge

Builds and maintains productive partnerships

Facilitates the sharing of product knowledge for department

 

People and Development

Supports the leadership team in recruiting, hiring, and retaining top talent to build bench for the store

Participates in leading a thorough and thoughtful onboarding for New Hires

Ensures that development happens through all levels of the team

Plans and executes meetings that are collaborative, educational and motivational

Administers performance appraisals, sets goals and follows up

Delivers coaching and counseling in consistent and timely manner

Takes responsibility for own development and professional growth, identifies and trains replacement in preparation for career progression

 

Aesthetic Understanding and Application

Upholds stock-to-sales processes and presentation standards

Develops proficiencies in assessment of merchandising and outfitting

Develops proficiencies in understanding and application of merchant skills to impact business and the customer experience

Collaborates with Store Manager  and Visual Manager to assess merchandising and outfitting

Leads department team to understand and apply merchant skills to impact business and the customer experience

Gains proficiencies that is reflective of trend and supports brand messaging

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